We believe that transparency is the key to any healthy relationship. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it.
- Data Protection Act 2018
The Healthy Work Company strictly follows the General Data Protection Regulation (GDPR) when dealing with all data.
Who this policy applies to:
- Visitors to our website;
- Attendees at our events and/or courses;
- Prospective customers or customers;
- People who contact us with enquiries;
- Our suppliers and employees of suppliers.
- Processing of Your Information
The Healthy Work Company holds data to provide and improve The Healthy Work Company services as well as, to keep The Healthy Work Company safe and secure, protecting it against fraud, spam and abuse etc.
- Information We Collect
When the user interacts with The Healthy Work Company services, we collect information that alone or in combination with other information, could be used to identify you. When the user signs up for or uses the Services, the user voluntarily gives us certain Personal Data.
Specific Data Fields (What / Why):
Full Name: To identity the user by name.
Job title: To identify key job roles to help tailor content.
Organisation: To identify group bookings by organisation.
Industry: To identify key industry sectors to help tailor content.
Email Address: To contact the user about their service, updates, offers, promotions and support. The email will also be used to verify that the correct email is linked to the correct user account.
Phone Number: To contact the user about their service, updates, offers, promotions and support. The email will also be used to verify that the correct email is linked to the correct user account.
Password: To grant you full access to the website.
Billing Address: Address details are required to send requested invoices to.
Payment Details: The Healthy Work Company do NOT hold any card details for their users, all payments are carried out via secure transaction third party software.
Interests (optional): The Healthy Work Company will store the users interests to help create a customised experience. Content will be tailored to user based interests. The user’s interests will not be displayed to the public.
Community Posts (optional): All users are welcome to contribute their ideas inside of The Healthy Work Company community via social media. Each post and comment will be stored in the community until either the user decides to remove their post, or The Healthy Work Company community admin deem the post to break the community guideline. All posts are monitored by the The Healthy Work Company community admin and posts that contain offensive language, bullying or nudity will be removed.
- How We Use Information
- Provide and Maintain the Services
Using the information we collect, we are able to deliver the Services to you and honour our contract with you. For example, we may need to use your information to provide you with a customised experience that will help you get the results that you require, for example, community, recommended training programmes, recommended articles.
- Improve, Personalise, and Develop the Services
We use the information we collect to improve and personalise the services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys and develop new features and Services.
- Sharing User Data
- Contact Information
Should you reach out to us via email to get help or ask a question we will respond to the contact information that you provide. The contact information will be used explicitly to communicate with you based on your request/question. We may also follow up and ask for feedback about how we can improve our customer services preceding closure of your ticket.
- Analytics Information
We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with The Healthy Work Company services, the stability, and performance of the services, serving advertisements on our behalf across the internet, and measuring the performance of those advertisements. These companies may use device-specific advertiser identifiers, cookies and similar technologies to collect information about your interactions with the Services and other websites and applications.
- Communicate with You
- Sharing of Information
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties to partners under agreement with us.
Only the information needed to perform these specific actions will be shared with third-party services, nothing more. We will never share more information than necessary.
- Service and Hosting Providers
- Publicly Available Information
- Legal Requirements
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
- Your Rights
You can at any time contact our support at:
to get your personal data deleted OR to request what information we hold no file regarding your account.
If you choose to delete your account, please note that while most of your information will be deleted within a few days, it may take up to 30 days to delete all of your information, such as the data stored in our backup systems. We may also preserve data for legal reasons or to prevent harm.
- Data Retention
We keep your account information, such as your email address, and password, for as long as your account is in existence because we need it to operate your account. We keep other information, until you use your tools to delete the data or contact us for a full erasure. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm.
This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls.
This policy was last modified on 13th October 2020.